About trying on and purchasing products posted on the web at physical stores

If you would like to try on or purchase items in-store, please contact us by the previous business day via online chat (speech bubble button at the bottom right of the screen) and include the following information:

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■Name:
■Telephone number:
■Planned visit date and time:
■Desired item (URL)
①: (Example) https://shop.2ndgear.jp/products/z00042010
②:
③:
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*We can only prepare up to three items at a time.
*The scheduled visit date must be within 8 days of the date of inquiry.
*As a general rule, we do not reserve stock or remove items from the web shop. Please forgive us if the item is sold out on the web shop before you can purchase it in-store. We also do not provide individual notices when items are sold out.